Privacy Policy & SMS Terms
Privacy Policy & SMS Terms of Service
1. Data Collection & Usage: Crossroads Counseling, PLLC collects personal information, including names, email addresses, and phone numbers, strictly when voluntarily submitted through our client contact forms. We use this information to deliver and continuously improve our client care services, coordinate scheduling, and communicate pertinent practice updates.
2. Mobile Information Privacy Shield: Mobile numbers and user data obtained for SMS communication will absolutely never be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared, rented, or sold to any third parties for any reason.
3. User Rights, Opt-In, and Opt-Out: You retain the right to access, rectify, or delete your personal data at any time. If you consent to receive text messages from Crossroads Counseling, you may receive automated or manual communications related to appointment reminders, clinical follow-ups, or account updates. Message frequency varies based on client needs, up to 10 messages per week. Standard message and data rates may apply.
4. Opt-Out Instructions: You can opt out of receiving SMS messages from us at any time. To do so, simply reply "STOP" to any text message you receive from our practice. For assistance, reply "HELP" or contact our administrative team at [email protected] or call (734) 929-9703.
1. Data Collection & Usage: Crossroads Counseling, PLLC collects personal information, including names, email addresses, and phone numbers, strictly when voluntarily submitted through our client contact forms. We use this information to deliver and continuously improve our client care services, coordinate scheduling, and communicate pertinent practice updates.
2. Mobile Information Privacy Shield: Mobile numbers and user data obtained for SMS communication will absolutely never be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared, rented, or sold to any third parties for any reason.
3. User Rights, Opt-In, and Opt-Out: You retain the right to access, rectify, or delete your personal data at any time. If you consent to receive text messages from Crossroads Counseling, you may receive automated or manual communications related to appointment reminders, clinical follow-ups, or account updates. Message frequency varies based on client needs, up to 10 messages per week. Standard message and data rates may apply.
4. Opt-Out Instructions: You can opt out of receiving SMS messages from us at any time. To do so, simply reply "STOP" to any text message you receive from our practice. For assistance, reply "HELP" or contact our administrative team at [email protected] or call (734) 929-9703.